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Absolute FAQ Manager .NET
ASP.NET Based Knowledge Base Software for Online Customer Support
Absolute FAQ Manager .NET is a state of the art FAQ (Frequently Asked Questions)
database and Knowledge Base Software that will allow you to create a LIVE
online archive of frequently asked questions which your customers can
consult 24 hours a day / 7 days a week and get the answers they need when
they need them.
Lets face it, customers want support now but having a dedicated support staff is expensive
and you cannot be answering questions online all day. Enter Absolute FAQ Manager,
a proven way to set your customer support on Auto-Pilot
and let your customers get support they need automatically with minimal
interaction from part!
| Software Information |
System Requirements |
| Version: |
6.0 |
- Windows NT/98/ME/2000/XP/Vista
- Microsoft .NET 2.0 Framework
- SQL Server 2000 / 2005 or higher
- Internet Explorer 5.0 or higher
|
| License: | Free to try, $169.00 to buy |
| File Size: | Full version: 1.8 MB |
| Rating : |  |
Absolute FAQ Manager Features List:
- Web 2.0-like and AJAX-based features
- Unlimited Topics and Questions
- Unlimited Users and Administrators
- Fully Automated Knowledge Base
- Tags cloud
- Social bookmarking features
- Glossary
- Password Protected Topics
- Customizable Inline FAQ Display
- Top Accessed and Recently Added Questions
- Option to Send FAQ / Article by E-mail
- Add To Favorites
- Customer Comments and Ratings
- RSS Support
- RSS Feed Generator tool
- Noise Words Filter
- Question Submission and Personalized answers
- Topic Reassigments
- Automatic E-mail Notifications
- Start Screen and Dashboard
- FAQ Code Generator
- Export Customers Info
- Powerful Internal Search
- Powerful Word-Like Editor
- Multimedia Content Support
- Internal Notes System
- Question Status
- Spell Checking Support
- FAQ Description Tags & Keywords
- Support for Related Links
- Support for Attachments
- Support for Related FAQs
- Reduce repetitive questions
- 24/7 Availability
- Ajax Based Suggestion Fields
- Search Boxes
- Easy installation and Integration
- Automatic FAQ Ranking
- Customize it with the tools you already know
- FireFox support
What will It do for you?
- A breeze to Use and install!
Absolute FAQ Manager can be plugged into any site in a matter of minutes ,
its easy to use interface makes it perfect for non-technical users to work with.
It's all here and is completely intuitive!
- No Recurring Fees of Any Kind
Absolute FAQ Manager runs on your own web site unders your control and domain.
There are no recurring fees, you receive a complete software to install in your
web site and provide automated customer support from there!
- No Need for a Dedicated Support Staff!
Customer support is a demanding task. The Absolute FAQ Manager takes care of your
support requests automatically, you don't need a dedicated support staff!
- Drop your support costs!
What if Your customers don't have to call your company or send you an e-mail to
get an answer to their question?. With Absolute FAQ Manager you will be delivering Customer
Support online 24 hours / 7 days a week without the need of a dedicated help-desk staff.
- The more it is used the More Powerful It Gets!
If your customers cannot find an answer to their questions,
they can forward them to you through the system and once answered you can automatically
add them to the knowledge base thus ensuring that the next customer with a similar question
will receive an instant answer!
- Unlimited users and topics!
Unlike other support systems, There are no built in limitations for the number of users
that you can set up to work with your Knowledge base. You can get your entire staff to
work with the application without having to purchase additional licenses!
- Content Syndciation and Social Bookmarking
Absolute FAQ Manager lets you syndicate your FAQ's and Articles through RSS feeds.
Your customers can get the latest updates from your knowledge base directly into
their RSS News readers!
- Developed used Microsoft's .NET technology
Absolute FAQ Manager has been developed using Microsoft's next-generation .NET platform
which provides the highest level of scalability and reliability for web based applications today.
You will get a state of the art-application ready to run on your site!
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