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RealTimeQuery The perfect customer support and Live help software for offering live help to your website visitors. With RealTimeQuery your visitors can contact you while visiting your website. Acting as a server on your PC, it listens for connections from your website, opening a direct communication channel between you and your customers. RealTimeQuery tracks your visitors and shows their country, IP, the webpage the visitor is seeing, the operating system, the web browser, and the webpage from where the visitor accessed your site. The program presents a worldmap where you can see the number of visitors from each country. You can even view the worldmap in 3D. RealTimeQuery supports multiple operators, the calls can be redirected between operators. Operators can invite to others to the same chat or chat privately. The implementation process in your website is easy, just few HTML code lines. It is possible to use several visitor interfaces on different parts of your website. The program writes for you the HTML you need to add to your webpages. The program runs on the background, accessible from the system tray, alerting with sound and a popup window when a visitor calls you.
Key Features of RealTimeQuery:
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